Roku device accommodates the maximum number of channels than any other streaming platform. This is perhaps the reason why Roku player is so popular and widely bought in the world. Roku provides people with a complete scope of entertainment. But, there have been several problems that are discovered in Roku lately. Problems related to hardware, connectivity and remote are some of the most common of them all, but there are certain channels related issues as well, which have been found. Recently, people have complained that they are not being able to use Fox Now, Nat Geo TV, FX NOW and other channels on their Roku devices.
They have told either the app has crashed or the videos haven’t been able to load in the right manner. The first impression that people get when they are not able to access these channels is that there is some problem with the internet. So, to confirm whether this is the only issue, check other apps as if they are working or not. If other apps are working, then the problem lies in Fox Now, Nat Geo TV and FX NOW app. Otherwise, it is the internet connection, which is faulty. Get more details from Roku com website.
You can check the speed of the internet to confirm if it is not the internet, which is not creating issues. You can go to various speed testing websites to check the internet speed. If the speed is above the recommended value, then you must perform a full power cycle. It also indicates that you must unplug the Roku device from the main power source along with modem or router. Wait for half a minute, and then, plug all the devices. Try those streaming videos now; there are good chances that they will work now.
If this process doesn’t work, then there is no need to worry, as there is one more step that you can follow as an alternative to the above-mentioned step, which is hard to find, even at www support Roku com. In this step, you must delete and reinstall the channels. For this, you must go to main menu followed by selecting the channel. After that, press ‘star’ button on Roku remote followed by clicking on ‘remove channel’.
Now, you must return to the main menu and click ‘channel store’. This is where you will see all the apps listed. So now, you can easily download the channel and enjoy. The process seems easy, right? Well, it is indeed easier when you try it. The process is not mentioned on Roku com link, so this is the only source from where you can follow it.
Then comes the final step, which includes checking of the software of your Roku player. It is important that you check if Roku software is up to date or not. If it is not, then you must get it up to date. You don’t have to get any Roku com link code for this as well.
For that, you must go to main menu followed by ‘settings’. Under settings option, you must click on ‘check for update’ option. If the device is already updated, then it will display like that, and if not, then the update will be automatically installed. You don’t have to do anything for this. Take Roku help if the issue doesn’t get resolved even after the alternative step.