Roku getting frozen is not a common issue, yet many Roku users are facing it. While watching favorite shows, nobody wants the TV to stop. But, Roku users are facing this issue and they are extremely frustrated with it. They want to know how to get rid of frozen screen problem once and for all. So, in this blog post we are going to discuss that only.
Keep your Roku player cool
Heat and electronics are enemies, and one must know that. When Roku device is accessed for a longer period of time without any breaks, then it gets heat up, and then problems like freezing of the device, connectivity issues and more can arise. Therefore, it is important to make sure that there is enough circulation of air inside the device so that the processor can stay cool. Keep the device in an open space where the flow of air is decent.
Updating the firmware
Quite often, it has been observed that if the firmware was not updated, or the OS is outdated, then this freezing issue can arise. Roku comes with firmware updates from time to time, hence allowing people to enhance their user-experience. Firmware updates usually happen on their own, but if it doesn’t happen, then you must manually check and do it.
In order to check manually, you can go do ‘settings’ followed by ‘software update’ and finally, ‘check now on Roku device’. Having the latest version has many benefits, so make sure you update your Roku to the latest version. For more information about the updating process, you can go to www Roku com link or call Roku help and support provider.
Faulty Roku channels
The problem of Roku getting frozen can be due to faulty channels that are installed in the device. Hulu and Facebook are among the channels that seem to have issues. Netflix too has been found creating issues in Roku, so there needs to be some sort of intervention by Roku and these channels in order to fix this issue.
Roku getting frozen while playing certain files
If you are trying to play 1080 HD MKV files on your Roku device, then that could lead to a frozen Roku. If you are using Plex, then playing MKV files won’t be a problem, but if the file has been worn out or almost on the verge of getting corrupt, then it’s not a good idea to play it on Roku.
Fast forwarding and rewinding can cause Roku to freeze
It has been seen that while watching a video in certain channels, Roku gets frozen when you try to rewind for fast-forward the video. Also, when you try to navigate at the same time when the video is being played, then it can result in crashing of Roku player. If Roku remote not working, then you will find Roku device getting malfunctioned.
What needs to be done when Roku freezes?
- You have to lower the bitrate of picture quality in order to avoid chances of Roku getting frozen.
- If there are too many channels in the Roku device, then that could result in freezing of the device, so you need to limit the quantity of channels.
Roku can even freeze when HDMI cable is loose or faulty. In that case, you will also get an error, i.e., HDCP unauthorized Roku. When you come across this error, then you need to get in touch with Roku technical support provider.
If after getting a new HDMI cable, you found Roku not connecting, then you can take the help of experts in order to resolve the issue.