If you want to enjoy 1080p streaming or 4K supported videos on your smart TV, then Roku is the one, which is meant for everyone.
However, like other electronic gadgets, Roku players are also not free from problems. There are some problems which you may encounter while streaming the contents from this device. Today, we are going to discuss those major problems with you along with the potential solutions. If you find any problem after reading this blog post, then you can log onto www Roku com link from your PC.
The issue with Remote
If Roku remote not working, then you need to follow the below-mentioned
- Make sure that the batteries in the remote are not completely dead. It is recommended to change the battery before troubleshooting further.
- If the connection drops frequently, then clear the settings and Re-pair it by first disconnecting the player, then press the A&B button of the remote along with Home and down buttons. The pairing buttons are a little bit different in different Roku models. When you notice that the pairing light start flashing, then release all the buttons. Now reconnect the Roku to the supply and again press the pairing button on the remote, once acknowledged you will find the message on the screen. If you find any problem in clearing the remote, then go to Roku com link
No audio while playing video:
If you are facing this problem, then follow the below-mentioned
- This issue mainly happened when some settings are enabled by default. To check the audio settings, go to ‘settings’ change the mode from S/PDIF to the Dolby digital mode.
Red LED lighting on Roku express and express+
If you notice red LED flashing on your Roku express or Express + model, then follow the solutions mentioned below.
- This light on the device means that the Roku is not receiving an enough power. If you have connected your Roku with the strip, then disconnect it from there and connect it directly to the wall socket. In case the problem still persists, then take Roku help from the technical experts sitting at the support
HDMI port doesn’t support HDCP 2.2 error when enabling 4K format
If you remember that Roku premiere, premiere+ and ultra supports 4K contents for streaming through it. However, if you receive and Error message on the TV while trying to play a 4K content from your device, then follow the below mentioned potential solutions.
- The important thing to be kept in mind here is that all the devices connected to TV must support the 4K If your TV is 4K compliant, then this is not true that it must support HDCP contents. You need to confirm it with the manufacturer before buying it or you can check the manual post buying. If you have done Roku set up with uncompliant TV, then you won’t be able to stream 4K contents on it.
- In case you are linking your Roku device via AVR, then your TV must be compatible with If your TV AVR doesn’t support the HDCP 2.2, then you can still watch 4K videos on the TV by directly connecting the input to the HDCP input of your TV.
So, this is all about the potential solutions to the most common problems prevalent in your Roku player. If you still find any problem in connecting the Roku with the HCDP compliant TV, then do call at Roku customer support number available online.