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0309 (Sky Store)

If you sign into Sky Store using your NOW TV username and password, you may see the error code 0309.

This is because you haven’t set up an account with Sky Store, and means you won’t be able to rent any of the latest DVD releases from Sky Store until your account is set up.

To set up an account, simply go to this Sky Store page on your PC or Mac and follow the steps below:

  1. Click Sign In
  2. Enter your NOW TV Username and Password.
  3. Follow the onscreen prompts which may ask for payment details, then accept the T&C’s.

Once you’ve done this, you’ll be able to rent the latest blockbusters and timeless classic movies from Sky Store.

Sky Store

Sky Store is a subscription free service that lets you rent movies at 0.99p, £1.49 and £3.49. It’s available on a PC or Mac, NOW TV Box, Roku, YouView and connected Sky+ HD boxes.

You have 30 days to start your movie, once you’ve rented it. And once started, you have 48 hours to finish watching the movie.